employee assistance programme

Health & Wellbeing

Employee Assistance Programme benefits

employee assistance programme
The ability to provide confidential advice and support is one of the many great employee assistance programme benefits.

An EAP is a completely confidential helpline service, and a great way to provide support and help for employees facing issues in their home or work life. An EAP usually offers a 24 hours a day, seven days a week service and the best programmes also provide access to face to face counselling should an employee need it.

It’s clear that an EAP will promote employee wellbeing and can help to improve mental and physical health. An article from employeebenefits.co.uk outlined that research published by Capita Health and Wellbeing has shown just how effective an EAP can be. Analysing data on more than 3,500 employees that used an EAP, it found that the percentage of employees struggling with workplace pressures fell from 51% before counselling to just 5% afterwards.

For an employer, providing an EAP not only demonstrates a company’s commitment to their duty of care for their employees, but will also support productivity and attendance. A healthier happier workforce means lower sickness absence rates, increased productivity and higher levels of engagement. Here’s a full breakdown of the benefits of an employee assistance programme.


Employee benefits

  • Support is provided through experienced professionals
  • Completely confidential, and the employee can speak with the strictest confidence
  • Help with professional or personal problems that could be affecting their general health and wellbeing
  • There’s a face-to-face counselling option for those who need it
  • Support is also available to family members
  • Employees get immediate access.


Employer benefits

  • Support helps to reduce absenteeism long term and short term
  • There’s a choice of four different levels of cover
  • Shows a duty of care to employees
  • Gives peace of mind knowing there’s a network of professionals on hand to provide support for your employees.


If you’re interested in setting up an employee assistance programme for your employees get in touch. Alternatively, you can read more about our employee assistance programme by Health Assured here.