The ability to provide confidential advice and support is one of the many great Employee Assistance Programme benefits.
An EAP is a completely confidential helpline service, and a great way to provide support and help for employees facing issues in their home or work life.
An EAP usually offers a 24 hours a day, seven days a week service and the best programmes also provide access to face to face counselling should an employee need it.
It’s clear that an EAP will promote employee wellbeing and can help to improve mental and physical health.
An article from employeebenefits.co.uk outlined that research published by Capita Health and Wellbeing has shown just how effective an EAP can be.
Analysing data on more than 3,500 employees that used an EAP, it found that the percentage of employees struggling with workplace pressures fell from 51% before counselling to just 5% afterwards.
For an employer, providing an Employee Assistance Programme not only demonstrates a company’s commitment to their duty of care for their employees, but will also support productivity and attendance.
A healthier happier workforce means lower sickness absence rates, increased productivity and higher levels of engagement. Here’s a full breakdown of the benefits of an employee assistance programme.
- Support is provided through experienced professionals
- Completely confidential, and the employee can speak with the strictest confidence
- Help with professional or personal problems that could be affecting their general health and wellbeing
- There’s a face-to-face counselling option for those who need it
- Support is also available to family members
- Employees get immediate access.
- Support helps to reduce absenteeism long term and short term
- There’s a choice of four different levels of cover
- Shows a duty of care to employees
- Gives peace of mind knowing there’s a network of professionals on hand to provide support for your employees.
The importance of the Employee Assistance Programme
- There was a 70% increase in the stress-related absence in 2020 among HR professionals in the UK
- During the first lockdown in 2020, 60% of adults reported their mental health had got worse (Mind, 2020)
- In 2019/20, there were an estimated 828,000 workers suffering from work-related stress, depression or anxiety in the UK (Health and Safety Executive, 2020).
There’s no doubt that supporting employees with their mental wellbeing is a huge and important challenge for businesses and for HR.
More recently, more and more HR professionals are experiencing their own challenges with mental wellbeing as the effects of the pandemic have taken their toll.
The Employee Assistance Programme provides a vital support channel for employees.
Mental wellbeing charities and organisations have found it increasingly difficult in recent times which has made finding the right support more difficult for many.
Providing an instantly accessible channel that can provide professional support for with number of mental wellbeing challenges is a huge benefit for employees.
The Employee Assistance Programme therefore is a hugely important benefit right now and will continue to be important well into the future.